PLEASE READ CAREFULLY!

IMPORTANT GUIDANCE FOR ENSURING QUICK INSURANCE REIMBURSEMENT

1. Current clients may access Superbills (Insurance Reimbursement Statements) online through the PoM Client Portal. Insurance Reimbursement Statements can be found online in the Client Portal under “Billing & Payments” on the top of the site. After clicking on Billing & Payments, you’ll find your Superbill under the “Insurance Reimbursement Statements" section.

2. ** Please note: DO NOT submit INVOICES to your insurance company. They will reject your claims. Only submit the Insurance Reimbursement Statements . You can reference the picture below to see where you’ll find the statements in your client portal.**

3. When completing out-of-network claim forms, DO NOT check off any boxes requesting payment to be sent to the provider. If possible, send a statement to your insurance company with your claim asking them to make reimbursement checks out to you and to send checks directly to your home address to avoid delays in receiving your reimbursement payment.